Refund policy

This Return & Refund Policy explains the conditions under which returns and refunds are accepted for orders placed with YateBowl. Please review the details carefully before submitting a return request.

Return Eligibility

We accept returns under the following conditions:

Items must be unused, undamaged, and in original condition
Items must be returned in their original packaging
A return request must be submitted within 30 natural days from the date of delivery

Returns that do not meet these conditions may not be eligible for a refund.

Return Process

To initiate a return, please contact our customer support team with your order details.

Once your request is reviewed and approved, return instructions will be provided. Customers should not send items back without prior confirmation.

Return Address

All approved returns must be sent to the following address:

No. 5217, Building No.18, Wanfu Road, Fengye Community, Changjiang District, Jingdezhen City, Jiangxi Province, China

Return Shipping Cost

Customers are responsible for all return shipping costs.

We recommend using a trackable shipping service, as we are not responsible for items lost during return transit.

Restocking Fee

A 1% handling fee will be deducted from the total refund amount once the return is processed.

Refund Processing Time

Return requests are reviewed within 3–5 natural days
After the returned item is received and inspected, refunds are issued within 5–10 natural days

Refunds will be issued to the original payment method used at checkout.